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Monkey Tail Delights (“we,” “us,” or “our”) operates monkeytaildelights.com. This page explains what information we collect when you visit our site or place an order, why we collect it, and how you can reach us with questions.
Information we collect
When you place an order, contact us, or sign up for our newsletter, we may collect:
- Name, email address, shipping address, and phone number
- Order details (items purchased, order value, order history)
- Messages you send us through the contact form
- Basic site usage data (pages viewed, browser type, approximate location) collected automatically via cookies
- To process and ship your order, and to contact you about it
- To respond to questions sent through our contact form
- To send you order updates and, if you opt in, occasional emails about new flavors or promotions
- To keep our site secure and understand how it’s used, so we can improve it
- WooCommerce, our store and checkout platform
- A payment processor to handle card payments securely
- Shipping carriers, who receive your name and address to deliver your order
- Google Fonts, to display the typefaces used on this site
We do not collect or store your full payment card details. Payments are processed by a third-party payment provider, who handles your card information directly under their own privacy and security practices.
How we use your information
We do not sell your personal information to third parties.
Cookies
Our site uses cookies to keep your shopping cart working as you browse, remember your preferences, and understand site traffic. You can disable cookies in your browser settings, though some parts of the site — like checkout — may not work correctly without them.
Third-party services
We use trusted third-party services to run our store, including:
Each of these providers has its own privacy policy governing how they handle data.
Data retention
We keep order records for as long as needed for accounting, tax, and customer service purposes. If you’d like us to delete personal information we hold about you, contact us and we’ll do so unless we’re required to keep it for legal reasons.
Your rights
You can ask us to access, correct, or delete the personal information we hold about you, or to stop sending you marketing emails (every newsletter includes an unsubscribe link). To make a request, contact us using the details below.
Children’s privacy
Our site is not directed at children, and we do not knowingly collect personal information from anyone under 13.
Changes to this policy
We may update this page from time to time. The “last updated” date at the top will always reflect the most recent changes.
Contact us
Questions about this policy? Reach us at:
Monkey Tail Delights
4041 W. Dempster St., Skokie, IL
847-674-2900